Amazon S3 Outage, Bad for the Cloud

Amazon’s hosting service, S3, had a massive outage just recently, which in turn had an impact on a lot of web services. The service is usually used to store static stuff like avatar images and such, which means that Twitter was pretty ugly using apps like Twhirl during the outage. Everything is supposed to be back up now.

However, this is indeed horrible for the whole “cloud” concept. As Om Malik points out, the last outage in February and now this certainly underlines the fact that web applications are very fragile. Meanwhile, we’re using Gmail as our main e-mail application, and are moving our Office suites online.

WebWorkerDaily really nails it though, while reasoning around the SLA that guarantees 99.9% uptime:

The requirements for claiming a refund, though, are onerous enough that no one except large users will bother (hey, Amazon, how about an automatic refund when you know your servers are down?).

Yes indeed, Amazon, why not do automatic refunds? In fact, why not do automatic refunds all over the cloud, dear Hosting Companies?

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What do you think? Is the cloud all that great?

Picture of Thord Daniel Hedengren

Thord Daniel Hedengren

Thord Daniel Hedengren is a designer, writer, and blogger, and also the former editor of The Blog Herald. He used to be a hotshot in the gaming industry in Sweden, but sold everything and went International. Most recently he wrote a book called Smashing WordPress: Beyond the Blog, and does loads of kickass design.

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