SixApart compensates users for recent TypePad problems

TypePad CEO Barak Berkowitz has announced that all TypePad customers will be credited with 1 free weeks blog hosting as compensation for the recent outage of the service.

Writes Berkowitz:

We know that our customers rely on us and expect to receive superior service and performance. Friday last week we didn’€™t provide that kind of experience, and as a result we will be crediting all active TypePad members with one free week of service. We will apply this to your account by extending your next payment due date by seven days. Customers billed monthly will receive this extension in January; customers billed on an annual basis will have the extension applied to their next billing date.

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